Link Up Youth Hub

Customer Service Workshop
2023-11-17 11:00 - 15:00, 2023-11-16 11:00 - 15:00, 2023-11-14 11:00 - 15:00 UTC | Front Lawn Community Hub, Somborne Drive, Havant, Hampshire, PO9 5AN, United Kingdom
PREPARATION FOR WORKING IN CUSTOMER SERVICE
14th, 16th & 17th November 11am-3pm
Understanding the skills required to work in customer service give you the opportunity to pursue many different job roles. Offices, shops, hospitality and more all require excellent customer service skills. This course will give you the opportunity to find out more about the role and how you can provide excellent customer service.
The course aims to provide an insight into the skills required for those working in customer service roles.
By the end of the course those attending will be able to:

Describe and give two examples of good and bad customer service
Show understanding of who benefits from good customer service
Demonstrate understanding of the importance of repeat business using one example
Describe and give two examples of how you would meet and manage customer expectations
Demonstrate understanding of the importance of creating a first good impression
Identify own personal strategy to deal effectively with difficult situations & connect positively with customers.

Digital Skills & Employability
2023-11-09 10:00, 2023-11-08 10:00 - 15:00, 2023-11-07 10:00 - 15:00, 2023-11-06 10:00 - 15:00 | Front Lawn Community Hub, Somborne Drive, Havant, Hampshire, PO9 5AN, United Kingdom
Monday 6th November – Thursday 9th November. 10am – 3pm
Itchen College are attending The Youth Hub at Front Lawn to present their Digital Skills & Employability workshop.

Increase your knowledge and confidence when using digital technology to support your career aim and develop confidence in this increasingly digital world.
Improve your job prospects with our Employability Skills; Working as Part of a Team; Effective Communication Skills; Introduction to Customer Service and other units

Get That Job!
2023-10-31 10:00 - 13:00, 2023-10-30 10:00 - 13:00 | Front Lawn Community Hub, Somborne Drive, Havant, Hampshire, PO9 5AN, United Kingdom
Monday 30th and Tuesday 31st October, 10am to 1pm
Itchen College will be attending the Youth Hub at Front Lawn to present their Get That Job workshop.
Taylor your CV and Cover Letter for different job opportunities.
Look at live vacancies available.
Make strong applications for the job roles you are interested in.
Prepare and boost your confidence ready for interviews.

Jobs Fair
2023-10-20 10:00 - 13:00 | Leigh Park Community Centre, Dunsbury Way, Havant, PO9 5BG, United Kingdom
Jobs, Apprenticeships & Careers Fair will be held on Friday 20 October at Leigh Park Community Centre/Heart of the Park. Doors are open from 10AM until 1PM.
Admission if free and you will get the opportunity to meet with local employers looking to hire in the area.
Drop in between 10am-1pm to find out more from local employers!
The Youth Hub will also have a stall at the event if you would like to come and have a chat about what we can offer!

FatFace Employment Event
2023-10-18 10:00 - 11:00 | Front Lawn Community Hub, Somborne Drive, Havant, Hampshire, PO9 5AN, United Kingdom
Wednesday 18th October 10:00-11:00 will be an information session to find out more about careers at FatFace and skills you need to be successful in these roles including retail, warehouse, creative and administrative.
On Thursday 19th October 09:30-12:30 we will visit the FatFace HQ with a tour and meet the staff (Transport provided from The Youth Hub).
Get involved in a creative activity to learn more about a working day in the life of the creative team at FatFace. Meet the team and find out more about roles that you could apply for in the future and the journey people have taken to get there.

Education Support - Multiply Numeracy Course
2023-08-02 10:00 - 13:00 | Front Lawn Community Hub, Somborne Drive, Havant, Hampshire, PO9 5AN, United Kingdom
This course is designed to support confidence and ability working with numbers. The course will help with personal budgeting and finances whilst gently reintroducing you to maths learning.
From the course, you can move on to further support from Multiply and complete you Functional Skills qualifications.
If you come along to this course, you will also get free pizza!

Employment Support - Job Application Workshop
2023-07-25 13:00 - 14:00 | Front Lawn Community Hub, Somborne Drive, Havant, Hampshire, PO9 5AN, United Kingdom
This workshop is designed to support you to make strong applications to the job you want. The course covers:

Creating a good first impression with a CV
How to tailor your application
Where to look for jobs
What to do once you have applied

Employment Support - Civil Service SWAP
2023-07-18 09:30 - 2023-07-20 16:00 | Virtual Course
This virtual 3 day course will cover

Civil Service careers presentation
equality and diversity
introduction to civil service jobs website
Civil Service structure and grades
focus on DWP careers
job profiles
understand the situation, task, action, result (STAR) technique
success profiles and personal statements
Civil Service behaviours
preparing your CV
interview preparation
consolidation

It is an excellent opportunity to gain skills in a new job role and gain employment skills.

Employment Support - Platinum Care
2023-07-17 10:00 - 13:00 | Front Lawn Community Hub, Somborne Drive, Havant, Hampshire, PO9 5AN, United Kingdom
Platinum Care will be attending the Youth Hub to discuss their Health Care Support Worker roles and other opportunities within the company. They are looking for enthusiastic and positive individuals with a passion for helping people.
You can book to meet Platinum Care at the Youth Hub to discuss your future career in care and find out more about their roles.
Use to the contact page to book in today!

Employment Support - Retail Course
2023-07-17 09:30 - 2023-07-18 15:30 | Leigh Park Learning Centre
This course will support you to understand all aspects of retail and customer services. The course will be relevant for roles in retail, hospitality, security and many more.
The course will cover:

Understanding selling products
Working as a team
Health and Safety
Security

The course will be run and hosted at Leigh Park Learning Centre.

Employment Support - Buzz Workshop
2023-07-12 14:00 - 15:30 | Havant Job Centre
National Careers Service will be hosting a Buzz Workshop at Havant Job Centre. The workshop is designed to support you to understand your skills and strengths leading to ideas for your future career.
The workshop is great if you want to explore your personality and which jobs would match this. If you are unsure of your future career or wanting to make a change.

Employment / Education Support - City of Portsmouth College
2023-07-10 10:00 - 14:00 | Front Lawn Community Hub, Somborne Drive, Havant, Hampshire, PO9 5AN, United Kingdom
City of Portsmouth College regularly attend the Youth Hub to promote their apprenticeships. You can speak to an apprenticeship expert from the college to find out which course would suit you and who is hiring locally.
They have opportunities in the following areas:

Motor Vehicle – Level 2 and Level 3

Accountancy – Level 2, Level 3 and Level 4

Business Administration – Level 3

Brickwork – Level 2

Carpentry & Joinery – Level 2 and Level 3

Electrical Installation/Maintenance – Level 3

Gas Operative – Level 3

Plumbing & Heating – Level 3

Property Maintenance – Level 2

Refrigeration & Air Conditioning – Level 3

Journalism – Level 5

Teaching Assistant – Level 3

Pharmacy Technician – Level 3

Hairdressing – Level 2 and Level 3

Commis Chef – Level 2

Production Chef – Level 2

Employment Support - CSCS course
2023-07-10 09:30 - 2023-07-13 15:30 | Front Lawn Community Hub, Somborne Drive, Havant, Hampshire, PO9 5AN, United Kingdom
This course will enable you to work towards your CSCS course. All referrals for this course must be 19+ and referred through the Job Centre.
At the youth hub, we can support you with your Job Centre referral and preparation for the course.

Employment Support - Job Club
2023-06-29 13:00 - 14:00, 2023-06-15 13:00 - 14:00, 2023-06-08 13:00 - 14:00, 2023-06-01 12:00 - 14:00 | Front Lawn Community Hub, Somborne Drive, Havant, Hampshire, PO9 5AN, United Kingdom
Come along to the hub for support with making applications and using job search websites. You will be able to use on of our laptops to search for roles you are interested in.
We will also have job roles out for you to explore if you are unsure on what route you would like to take.
Drop in from 1-2 every Thursday or use the contact us page to book in!

Employment Support - Job Club
2023-06-22 13:00 - 14:00

Employment Support - National Careers Service
2023-06-22 10:00 - 15:00, 2023-06-15 10:00 - 15:00, 2023-06-08 10:00 - 15:00
National Careers Service attend Link Up Youth Hub every Thursday to support with CV writing and interview skills. You can get support with starting your CV from scratch through to tailoring for specific jobs. If you want free impartial careers advice, get in touch to book your appointment. Visit the Contact Us page and book today!

Employment Support - National Careers Service
2023-06-22 10:00 - 15:00, 2023-06-01 10:00 - 15:00 | Front Lawn Community Hub, Somborne Drive, Havant, Hampshire, PO9 5AN, United Kingdom
